Customer Service Representative

Customer Service Representative Job in Parsippany, NJ

Ajilon Professional Staffing is seeking a Customer Service Representative for our client located in the Parsippany, New Jersey area. This is a long-term temporary position that is a great opportunity for someone with strong interpersonal communication skills that loves working with and accommodating customers. The ideal candidate is a professional individual that can easily thrive in a fast-paced environment and has a strong attention to detail. This position is a chance for the candidate to gain valuable experience and network with a reputable company.

Job Duties:

  • Respond to emails, phone calls and other forms of correspondence
  • Resolves order and inventory problems by investing data and history; identifying alternate means for filling orders
  • Perform data entry when orders are completed or changed
  • Maintains order entry and order processing
  • Review and process orders quickly and accurately.
  • Complete all elements of order processing, including sending of order verification, tech check, ECRs, and communicating issues to appropriate personnel.
  • Provide accurate and timely responses to internal partners.
  • Perform other duties as requested, assigned, or directed.
  • Accomplishes department and organization mission by completing related results as needed

Job Qualifications:

  • 2+ years of customer service experience
  • 1+ years of order entry and order processing experience
  • Strong written and verbal communication skills
  • Must work well under pressure and have the ability to multi-task
  • Focused and professional individual needed

Qualified candidates must apply now by submitting a copy of your resume for immediate consideration for this position!

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